Privacy policy

Effective 8 November 2026

Channel Hop has no accounts, no analytics, no ads and no tracking. The developer collects no data.

Your provider login

Your provider login is stored on your device and in your own iCloud, so your other devices can use it. The developer cannot see it.

What the app talks to

• Your IPTV provider, directly.
• The Channel Hop catalogue service. It receives the TMDB ids of the shows your provider lists. It returns their ratings and poster references. It keeps no record of who asked.
• IMDb, to download its public ratings file.
• TMDB, for poster images.

Like any web request, these services see your IP address.

Marks, progress and filters

Your marks, watch progress and filters live in your iCloud.

Diagnostics

Diagnostics are sent only when you tap Send. They go by email, and you see the whole report first.

Keeping and deleting data

The developer holds no data about you. Emails to support and diagnostics reports you choose to send are used only to answer you, and are deleted on request: write to support@channelhop.app. Reset Channel Hop, or deleting the app and its data in iCloud settings, removes everything the app stored.

Contact

Write to support@channelhop.app.